playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 5460611509
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient login method is simple and hassle-free.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait until it improves, then click "send OTP" again. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account shifting. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing with ease.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Only earnings from gaming can be withdrawn, not bonus money. Withdrawn funds can be earned from actual gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking 30 minutes to 3 hours to complete. However, payment delays can occur, resulting in a wait time of up to 24 hours. This exception to the usual efficiency can cause some inconvenience for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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